Short answer: CCS Plus costs from RM59 a month, billed monthly, with no contract, no cut of your sales and no hardware lock-in; a consultant migrates your data, sets up the system and trains your staff. Here are the questions owners ask most.
Frequently asked questions
What is CCS Plus?
CCS Plus is salon management software by Vital Design Sdn Bhd for beauty salons, spas, hair and nail salons in Malaysia. Its predecessor, CCS (Customer Care System), has served Malaysian salons since 2003.
How much does CCS Plus cost?
From RM59 a month, billed monthly; the actual fee depends on outlets, services and features.
Is there a contract?
No lock-in contract; you pay monthly. Our renewal rate is 86%.
Do you take a cut of my sales?
No, only the monthly fee.
Do I need new computers, tablets or a cash register?
No. CCS Plus has no hardware lock-in; your existing phones, tablets and computers work.
My staff aren't good with computers. Can they learn it?
Yes. Before go-live a consultant sets up your services, packages and staff, then trains your team.
Can I move my data from another system?
Yes: customer records, sessions left, prepaid credit and debts. How much depends on what your current system can export; we review it in the demo.
Which package types are supported?
Course, Program, Prepaid, Top Up, eWallet, Club, Voucher, Coupon, Token and Deposit: 10 types.
Is staff commission calculated automatically?
Yes, at billing; one bill can be split between staff, and staff check it on their phones.
Does it support LHDN e-Invoice?
Yes, LHDN MyInvois e-Invoices are issued at checkout.
How do I know how business went when I'm away?
Every night after closing, sales, payment methods, staff performance, customer count and bookings are sent to your WhatsApp.
Is customer data secure?
Each salon's data is separate, backed up daily and designed in line with Malaysia's PDPA; you set staff permissions, and a private AWS server is optional.
Does it work for several outlets?
Yes, from single outlets to chains; each outlet gets its own daily report, and rule changes apply to every outlet at once.
Is there a Chinese version?
Yes. CCS Plus serves salons in Malaysia and Singapore in Chinese and English.
How do I get started?
Book a 30-minute online demo built around your salon; a consultant then migrates your data, sets up the system and trains your staff.